Rider Dome Privacy Policy

Rider Dome Pte. Ltd (“Rider Dome” “We” “Our”) takes your privacy very seriously. We are fully committed to our user’s (“you” “your”) privacy, and to protect the data we collect. Rider Dome honors your personal preferences and provides you with flexibility to control or remove your Personal Information (as defined below).

This “Privacy Policy” is an integral part of Rider Dome’s terms of services, which are available on Rider Dome’s Software (as defined below) (“Terms of Services”). These Terms of Services may be updated by Rider Dome from time to time. Any term not specifically defined herein shall have the meaning ascribed to it in the Terms of Services.

Rider Dome is a developer, supplier, operator and proprietary owner of a Computer Vision AI-based collision alert system providing motorcycle riders with real-time alerts on a variety of safety risks on the road with a goal of preventing accidents before they happen (the “Software”). Rider Dome provides the Software to enterprises (“Customer(s)”) who wish to manage their motorcycle fleet. The individual accessing the Software on behalf of our Customer shall be referred to as a “User”, and the rider who rides the applicable motorcycle as part of our Customer’s motorcycle fleet shall be referred to as a “Rider”. The individual accessing our proprietary website, available at riderdome.com / fleet.riderdome.com ‘ rider.riderdome.com and software installed on Rider Dome motorcycle alert system kit (the “Website”), shall be referred to as a “Visitor” (The Software and the Website collectively, the “Services”).

Generally, with respect to the provision of its Software, Rider Dome is considered a “Data Processor” (as defined under the General Data Protection Regulation, the “GDPR”; or any similar meaning definition under local legislation) and thus operates the Software and collects Users’ and Visitors’ data on behalf of the Customer, and the Customer shall be considered a “Data Controller” (as defined under the GDPR; or any similar meaning definition under local legislation). With respect to the operation of its, Rider Dome is considered a “Data Controller”.

Our Privacy Policy explains:

  • What information we collect and why we collect it.

  • How we use that information.

  • Your rights with regards to the collection of such information.

If you are a Visitor using the Website, or a User using the Software, you agree to this Privacy Policy. If you are a Rider whose data is collected by a certain Customer, by means of the Software, this Privacy Policy will elaborate on the collection of your data and the rights you obtain with respect to such collected data.  

Device

Users can access the Software and Website through various Devices. A “Device” is any digital device used to access the Software and Website, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device. This Privacy Policy governs your access of the Software and Website, regardless of how you access them, and by using our Software and Website you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy.

 The Personal Information We Collect:

Please note that the scope of this Privacy Policy is limited only to information collected by Rider Dome through your use of its Software and Website. Some information may be automatically collected, and some is collected when you interact with our Software and Website. The type of information that may be automatically collected is non-personal information, which includes your session durations, the content you accessed on the Software and Website, information about your Device and your internet connection and the frequency and scope of your use of the Software and Website.

Information from which you can be personally identified may also be collected, including but not limited to your name, email address, telephone number, driving data, etc. (hereinafter: “Personal Information”). Personal Information will be collected on each user according to their use of the Software and Website, as described below:

Motorcycle Riders

When a Customer uses Software, we will collect on its behalf and according to its instructions Personal Information on Riders. Such Personal Information may include the applicable Rider’s full name, telephone number, plate number, motorcycle’s model and type, such Rider’s road behavior and activities, riding notifications, the Rider’s safety and driving ranking, and driving speed.

Customer’s Users

When you are engaging Rider Dome and accessing the Software as a representative of a Customer, we might collect your full name, email address, job title, and password to provide the Customer with our Services and provide you with access to the Software.

Website Visitors

We may collect, record and analyze your Personal Information if you are a Visitor of our Website. Such Personal information will be collected, only if received voluntarily by you, when you complete the forms available on the Website, for the purpose of contacting us or signing up for information and newsletters.

Such Personal Information may include your IP address, first and last name, email address, your areas of interest, interest in Rider Dome’s products, and certain information about the company you are working for (company name and address), any other information you provide voluntarily, as well as information as to the type of relationship that exists between Rider Dome and yourself.

Rider Dome also aggregates data about visits made on the Website, including numbers of Visitors and visits, geo-location data, length of time spent on the Website and pages clicked on or visited.

Improvement of the Service

We collect Personal Information to improve and develop our Software and Website and understand feedback on the Services and to help provide more information on the use of those Services quickly and easily.

Marketing

If you have used the Services in the past, we may match the data we collect with other data we had already collected. This enables us to understand your needs and interests, optimize the content we send you and make it more suitable and relevant to your needs. This also enables us to improve your experience on the Software and Website by providing you with personalized content, recommendations, and features.

Use of Information

We use the Personal Information we collect from you for a range of different business purposes according to different legal bases of processing. We may use or process your Personal Information for the following purposes. One or more purposes may apply simultaneously.

  1. Providing the Website and the Software

 

  • We collect Personal Information to provide you with the Software that we offer and explain about via the Website.

  • We will collect your Personal Information when you contact us for support.

  • Such collection of information will enable us to provide you with technical and professional assistance, with regard to the Software and the Website.

 

We process the Personal Information where it is necessary for the adequate performance of the contract regarding the use of our Software and Website.

 

  1. Improvement and Development of the Software and Website

 

  • We collect Personal Information to improve and develop our Software and Website and understand feedback on Rider Dome’s Software and Website.

  • We collect Personal Information for ongoing review and improvement of the information provided on our Software and Website to ensure it is user friendly.

  • We collect Personal Information to improve the management and administration of our business and maintain compliancy with our internal policies and procedures.

  • We conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve our Software and Website, develop new features, and conduct audits and troubleshooting activities.

 

We process this information in light of our legitimate interest in improving the Software and Website, to allow our users to have the best experience.

  1. Maintain a Safe and Secure Environment

We may use your information to detect and prevent fraud, abuse and security incidents in the following ways:

  • Verify and authenticate your identity and prevent unauthorized or illegal activity;

  • Enhance the safety and security of our Software and Website;

  • Conduct security investigations and risk assessments;

  • Prevent or take action against activities that are, or may be, in breach of our terms of service or applicable law.

We process this information in light of our legitimate interest in improving our Software and Website and enabling our users to browse in a secure environment.

  1. Personalize Content, Advertising and Marketing

 

  • If you have visited the Software and/or Website in the past, we have a legitimate business interest for matching the data we collect with other data we had already collected.

  • This enables us to understand your needs and interests, optimize the content we send you and make it more suitable and relevant to your needs.

  • This also enables us to improve your experience on the Software and Website by providing you with personalized content, recommendations, and features.

 

We process this information in light of our legitimate interest to personalize your experience and customize our content.

Disclosure of Information and Transfer of Data

Except as otherwise provided in this Privacy Policy, we reasonably attempt to ensure that we never intentionally disclose any of your Personal Information, to any third party without having received your permission, except as provided for herein or otherwise as permitted or required under law.

In order to perform our contractual and other legal responsibilities or purposes, we may, from time to time, need to share your Personal Information with third parties. We may as well share your Personal Information with our affiliates, subsidiaries or any third party companies and individuals to facilitate our Services or any portion thereof, such as marketing, storage, data management or maintenance services. As mentioned above, we will share your Personal Information with third party payment processors who will process your payment details in accordance with the highest data security standard. In particular any information provided by you will be securely stored on the Amazon (AWS) cloud located in the Republic of Singapore and potentially other locations. We may also share your information with analytics service providers for analytics purposes. Such analytics service providers set their own cookies or other identifiers on your Device, through which they can collect information about your usage of our Software and Website. This helps us compile aggregated statistics about the effectiveness of our Software, Website and Services. Riders’ and Users’ Personal Information may be received from and transferred to the respective Customer on behalf of which Rider Dome collects Personal Information.

The above mentioned third parties may be located in countries other than your own, and we may send them information we receive. When such third party service providers process your Personal Information on our behalf, we will assure that they comply with obligations similar to those which are set forth in this Privacy Policy. We will also assure that they will abide by our data privacy and security requirements, and will be allowed to use the Personal Information solely for the purposes we set. We will transfer your Personal Information while using appropriate and suitable safeguards, while using a variety of legal mechanisms, including contracts, to ensure your rights and protections travel with your data.

We may also transfer your information, including Personal Information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate changes. Furthermore, information about you may also be released in order to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if you use the Software or Website to perform an unlawful act or omission or take any act or omission that may damage Rider Dome, its property and goodwill, or if there is an attempted breach of the security of the Software or Website or a physical or property threat to you or others.

Your Rights

You have the right at any time to request to access or modify your information. To exercise these options, please contact us at info@riderdome.com.

In some jurisdictions, in particular those located within the European Union (the “EU”) or within the European Economic Area (the “EEA”), you may be afforded specific rights regarding your Personal Information. Subject to such eligibility, you may have the following rights to:

  1. Request a rectification of your Personal Information where the information we hold about you is incorrect or incomplete.

  2. Object to the processing of your Personal Information for direct marketing purposes.

  3. Object to the processing of your Personal Information where our legal basis for that processing is that such processing is necessary for our legitimate interests.

  4. Request the erasure of your Personal Information in certain circumstances, such as where processing is no longer necessary for the purpose it was originally collected for, and there is no compelling reason for us to continue to process or store it;

  5. Receive your Personal Information, or ask us to transfer it to another organization that you have provided to us, which we process by automated means, where our processing is either based on your consent or is necessary for the performance of a contract with you.

If you wish to file a request regarding any of the above, you may contact us at: info@riderdome.com.

Cookies

We may use “cookies” and/or other technologies or files (collectively, “cookies”) to identify how users make use of our Software and Website. This aggregated tracking information may be used to help us improve and enhance the Website and Software’s experience for all of our users. In addition, cookies are used for adjusting the Software and Website to your personal preferences. Cookies contain information such as the pages you visited, the length of time you stayed on the Software and Website, the location from which you accessed the Software and Website and more. If you would prefer not to have cookies stored on your Device, you may modify your browser settings to reject most cookies, or manually remove cookies that have been placed on your Device. However, by rejecting the cookies, you may be unable to fully access the offerings on our Software and Website. To find out more about cookies, visit www.allaboutcookies.org.

Opt In or Opt Out

You are always in control of your data, and if you choose to receive information from us, or others, you can change your mind later. If, at any time, you would like to stop receiving such information or opt out of a feature, you may notify us by writing to info@riderdome.com. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will always make reasonable efforts to do so upon your request.

Links to Other Websites

The Website may provide links to other websites and social networks. Please be aware that these other websites are not covered by our Privacy Policy. This Privacy Policy does not cover the information practices exercised by other providers of products or services, advertisers or other websites, companies or individuals, which are not owned or controlled by Rider Dome. We suggest that when linking to an external website, you always read that website’s privacy policy before volunteering any Personal Information.

Data Security

We deploy industry standard, or better measures to ensure the security, confidentiality, integrity and availability of Personal Information we process. We maintain physical, technical and administrative safeguards, and test and update these periodically. We endeavor to restrict access to Personal Information on a ‘need to know’ basis for the provision of Services to you. In the event of a security breach, we will take all reasonable action to minimize any harm, including with regard to notifications. Although we will do our best to protect Personal Information, we cannot guarantee the security of data transmitted to our Software and Website, and transmission is at the users own risk.

Data Retention

Generally, Rider Dome does not retain information longer than necessary to provide its Website and for its reasonable business and lawful needs. If you withdraw your consent to us processing your Personal Information, we will erase your Personal Information from our systems, unless the Personal Information is required for Rider Dome to establish, exercise or defend against legal claims or it is necessary for the performance of the requested Service.

Children’s Privacy

The Website and Software is not intended for children under the age of 16. We do not, knowingly or intentionally, collect information about children who are under 16 years of age.

IF YOU ARE UNDER THE AGE OF 16 YOU MAY NOT USE THE SOFTWARE AND/OR WEBSITE, UNLESS PARENTAL CONSENT IS PROVIDED ACCORDINGLY.

Questions Regarding Our Privacy Policy

If you have any questions regarding this Privacy Policy or the practices described above, you are always welcome to contact us at info@riderdome.com.

Revisions and Modifications to our Privacy Policy

We reserve the right to revise, amend, or modify this Privacy Policy at any time. When changing the policy, we will update this posting accordingly. Please review this Privacy Policy often so that you will remain updated regarding our current policies.

Governing Law and Jurisdiction

This Privacy Policy will be governed and interpreted pursuant to the laws of the Singapore without giving effect to its choice of law rules. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to this Privacy Policy shall be to the competent courts in Singapore, to the exclusion of any other jurisdiction.

 

This page was updated on 13/04/2022.